General Terms and Conditions of Use of the E-commerce for Buyers

 
1. Introduction

PRIME MAR STORE operates an ecommerce platform consisting of a website supporting logistics and payment infrastructure, for the sale and purchase of consumer products in Nigeria (“territory”).
These general terms and conditions shall apply to buyers and sellers on the platform and shall govern your use of the platform and related services.
By using our E-commerce, you accept these general terms and conditions in full. If you disagree with these general terms and conditions or any part of these general terms and conditions, you must not use our marketplace.
If you use our E-commerce in the course of a business or other organizational project, then by so doing you:

  • confirm that you have obtained the necessary authority to agree to these general terms and conditions;
  • bind both yourself and the person, company or other legal entity that operates that business or organizational project, to these general terms and conditions; and
  • agree that “you” in these general terms and conditions shall reference both the individual user and the relevant person, company or legal entity unless the context requires otherwise.
2. Registration and account
  1. You may not register with our marketplace if you are under 18 years of age (by using our marketplace or agreeing to these general terms and conditions, you warrant and represent to us that you are at least 18 years of age).
  2. You may register for an account with our e-commerce by completing and submitting the registration form on our platform
  3. You represent and warrant that all information provided in the registration form is complete and accurate.
  4. If you register for an account with our e-commerce, you will be asked to provide an email address/user ID and password and you agree to:
    • keep your password confidential;
    • notify us in writing immediately (using our contact details provided at section 23) if you become aware of any disclosure of your password; and
    • be responsible for any activity on our platform arising out of any failure to keep your password confidential, and that you may be held liable for any losses arising out of such a failure.
  5. Your account shall be used exclusively by you and you shall not transfer your account to any third party. If you authorize any third party to manage your account on your behalf this shall be at your own risk.
  6. We may suspend or cancel your account, and/or edit your account details, at any time in our sole discretion and without notice or explanation, providing that if we cancel any products or services you have paid for but not received, and you have not breached these general terms and conditions, we will refund you in respect of the same.
  7. You may cancel your account on our marketplace by contacting us as provided at section 23.
 
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3. Returns and refunds
  1. .

    Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
    If your return is approved, we will initiate a refund to your credit card (or original method of payment).
    You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

    Shipping
    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
    If you receive a refund, the cost of return shipping will be deducted from your refund.

    Contact Us
    If you have any questions on how to return your item to us, contact us.

    Returns 
    You have 7 calendar days to return an item from the date you received it.
    To be eligible for a return, your item must be unused and in the same condition that you received it.
    Your item must be in the original packaging.
    Your item needs to have the receipt or proof of purchase.

4. Payments

While availing any of the payment method(s) offered at our platform, primarsstores.com will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:

  1. Lack of authorization for any transaction(s), or
  2. Exceeding the preset limit mutually agreed by you and between your “Bank(s)”, or
  3. Any payment issues arising out of the transaction, or
  4. Decline of transaction for any other reason/s.

All payments made against the purchases/services on primemarsstores.com by you shall be compulsorily in Nigerian Naira acceptable by the Central Bank of Nigeria. primemarsstores.com does not accept any other form of currency with respect to the purchases made on prime mar store.

 
5. Data Privacy
  1. Buyers agree to processing of their personal data in accordance with the terms of prime mars stores’s Privacy and Cookie Notice
  2. prime mars store shall process all personal data obtained through the marketplace and related services in accordance with the terms of our Privacy and Cookie Notice and Privacy Policy.
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6. Due diligence and audit rights
  1. We operate an anti-money laundering compliance program and reserve the right to perform due diligence checks on all users of the platform.
  2. You agree to provide to us all such information, documentation and access to your business premises as we may require:
    • in order to verify your adherence to, and performance of, your obligations under this Agreement;
    • for the purpose of disclosures pursuant to a valid order by a court or other governmental body; or
    • as otherwise required by law or applicable regulation
 
 
7. Indemnification
  1. You hereby indemnify us, and undertake to keep us indemnified, against:
    • any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to any third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of your use of our marketplace or any breach by you of any provision of these general terms and conditions or the prime mar stores codes, policies or guidelines; 
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8. Breaches of these general terms and conditions
  1. If we permit the registration of an account on our platform it will remain open indefinitely, subject to these general terms and conditions.
  2. If you breach these general terms and conditions, or if we reasonably suspect that you have breached these general terms and conditions or any prime mar stores codes, policies or guidelines in any way we may:
    • temporarily suspend your access to our site;
    • permanently prohibit you from accessing our site;
    • block computers using your IP address from accessing our site;
    • contact any or all of your internet service providers and request that they block your access to our site;
    • suspend or delete your account on our site; and/or
    • commence legal action against you, whether for breach of contract or otherwise.
  3. Where we suspend, prohibit or block your access to our site or a part of our site you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
9. Entire Agreement
These general terms and conditions and the prime mars stores codes, policies and guidelines shall constitute the entire agreement between you and us in relation to your use of our e-commerce platform and shall supersede all previous agreements between you and us in relation to your use of our site
10. Hierarchy
Should these general terms and conditions and the prime mars stores codes, policies and guidelines be in conflict, these terms and conditions and the prime mars stores codes, policies and guidelines shall prevail in the order here stated.
18. Variation
  1. We may revise these general terms and conditions and the prime mars stores codes, policies and guidelines from time to time.
11. Severability
  1. If a provision of these general terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
  2. If any unlawful and/or unenforceable provision of these general terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
12. Assignment
  1. You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these general terms and conditions.
  2. You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these general terms and conditions.
12. Third party rights
  1. A contract under these general terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party
  2. The exercise of the parties’ rights under a contract under these general terms and conditions is not subject to the consent of any third party
13. Law and jurisdiction
  1. These general terms and conditions shall be governed by and construed in accordance with the laws of the territory.
  2. Any disputes relating to these general terms and conditions shall be subject to the exclusive jurisdiction of the courts of the territory
14. Our company details
The e-commerce platform is operated by Prime Mars Investment Limited. We are registered in Nigeria under registration number RC 1559894, and our head office is at Gif2 Shopping Complex Opposite Apete Garage Ido, 200129, Ibadan. You can contact us by mailing us at admin@primemarsstores.com

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